Missouri V. Mcneely ( 2013 ) - 1610 Words

Missouri v. McNeely(2013) was a case decided by the US Supreme Court on an appeal from the Supreme Court in Missouri, regarding exceptions to the Fourth Amendment under exigent circumstances. On October 3, 2010, Tyler Gabriel McNeely was stopped by a police officer in Missouri for speeding and crossing over a centerline. The police officer asked McNeely if he could take a breath test to measure his blood alcohol level because he had noticed signs of intoxication, including bloodshot eyes, slurred speech, and the smell of alcohol. After refusing to take the breath test, McNeely was arrested and taken to a nearby hospital so they could do a blood test. McNeely refused, but the officer still told a lab technician to take his blood. His blood alcohol level tested far above the legal limit, and he was later charged with driving under the influence. He later argued that the taking of his blood without consent violated his Fourth Amendment rights in which the court agreed. I found this cas e interesting because we see a lot of drunk driving today and it s an uneasy feeling knowing that drunk drivers could possibly get away with the crime they are committing since it may take a while for an officer to get a warrant. I would like to see the stages that the Supreme Court went through to get to the decision they came up with. When McNeely got stopped by the police officer, he had told the officer that he had drunken a couple of beers. After he didn t pass many sobriety tests andShow MoreRelatedMissouri V. Mcneely ( 2013 )1609 Words   |  7 PagesMissouri v. McNeely(2013) was a case decided by the US Supreme Court on an appeal from the Supreme Court in Missouri, regarding exceptions to the Fourth Amendment under exigent circumstances. On October 3, 2010, Tyler Gabriel McNeely was stopped by a police officer in Missouri for speeding and crossing over a centerline. The police officer asked McNeely if he could take a breath test to measure his blood alcohol level because h e had noticed signs of intoxication, including bloodshot eyes, slurredRead MoreUnited States, Missouri V. Mcneely, 569 U. S1404 Words   |  6 Pages Name and Citation of Case: United States, Missouri v. Mcneely, 569 U. S. (2013) Decision: The Supreme Court attests. The Court noticed that its point of reference requests a case-by-case examination when lower courts figure out if urgent conditions advocated a warrantless pursuit. However, the State contended that exigency essentially exists in any DWI related blood test given that blood-alcohol content quickly decreases with time, the Court found no argumentation to embrace a per se ruleRead MoreThe Court : The Supreme Court Exists1459 Words   |  6 Pagesexigency in DWI cases. The State Supreme Court affirmed, relying on Schmerber v. California, 384 U. S. 757, in which this Court upheld a DWI suspect’s warrantless blood test where the officer â€Å"might reasonably have believed that he was confronted with an emergency, in which the delay necessary to obtain a warrant, under the circumstances, threatened ‘the destruction of evidence,’ † id., at 770 (Missouri v. McNeely, 2013) How the Vote Decided: Majority Opinion, Concurring, Dissenting: The majorityRead MoreThe Evolution of Warrantless Searches With Alcohol, Blood, And DNA With the creation of the2200 Words   |  9 Pagesapplication of blood and DNA in regular law enforcement. The decisions in Samson v. California, Missouri v. McNeely, and Maryland v. King have assessed and standardized the use of blood and DNA technology in the United States of America. When assessing Fourth Amendment challenges to blood and DNA extraction and evaluation, Samson v. California remains essential to understand the evolution of the Fourth Amendment. In Samson v. California, a law enforcement officer, familiar with a defendant’s paroleRead MoreThe Fourth Amendment Under The Constitution Prohibits Unreasonable Searches And Seizures1121 Words   |  5 PagesThe Fourth Amendment under the Constitution prohibits unreasonable searches and seizures. Katz v. U.S., 389 U.S. 353 (1967). The general rule under the Fourth Amendment requires a search warrant to be obtained before a search. Riley v. California, 134 S. Ct. 2482 (2014). However, a search without a warrant may be reasonable if it falls within an exception to the warrant requirement. Id. at 2482. Some exceptions that have been argued in drunk driving cases are â€Å"exigent circumstances† and â€Å"search-incident-to-arrestRead MoreThe Fourth Amendment Of The U.s. Constitution1332 Words   |  6 PagesThe search must be made when the arrest takes place and the area that can be searched is that which is in the immediate reach of the suspect. In deciding Chimel v. California (1969), the Supreme Court held that when an arrest is made, it is reasonable for the officer to search the arrestee for weapons and evidence. However, in Riley v. California (2014), the Supreme Court ruled unanimously that police must obtain a warrant to search an arrestee s cellular phone. The Court said that earlier SupremeRead MoreWarren vs Rehnquist Courts Essay2137 Words   |  9 Pageswas Brown v Board of Education of Copeka, Kansas (1954). The court unanimously ruled that there is no place for the doctrine of separate but equal doctrine in the sphere of public education. The Warren Court d emonstrated its value for liberalism and activism. The view of the Warren Court was that states are a hindrance in the enhancement of a just nation. In the sphere of criminal procedure and law enforcement, Chief Justice Earl Warren’s Court was associated with four chief cases: Terry v Ohio (1968)Read MoreStephen P. Robbins Timothy A. Judge (2011) Organizational Behaviour 15th Edition New Jersey: Prentice Hall393164 Words   |  1573 PagesCourier/Kendallville Cover Printer: Courier/Kendalville Text Font: 10.5/12 ITC New Baskerville Std Credits and acknowledgments borrowed from other sources and reproduced, with permission, in this textbook appear on the appropriate page within text. Copyright  © 2013, 2011, 2009, 2007, 2005 by Pearson Education, Inc., publishing as Prentice Hall. All rights reserved. Manufactured in the United States of America. This publication is protected by Copyright, and permission should be obtained from the publisher priorRead MoreProject Mgmt296381 Words   |  1186 Pagesmanagement) 1977–2005. He received his B.A. in economics and management from Millikin University, M.B.A. from Indiana University, and doctorate in operations management from the College of Business, University of Oregon. He is certified Scrum Master. v â€Å"Man’s mind, once stretched by a new idea, never regains its original dimensions.† Oliver Wendell Holmes, Jr. To my family who have always encircled me with love and encouragement—my parents (Samuel and Charlotte), my wife (Mary), my sons and

The Secret At The Antique Store - 1149 Words

The Secret at the Antique Store My grandfather had been working in his old antique shop since before he and my grandmother got married. He had tons of antiques from I don t even know what age. On the weekends, I would help him run the shop, but one day, I had to work longer than I expected, for my grandfather had gotten an emergency call from the hospital. This is where my story begins. I had been working at the shop all day with the occasional ring of the front door bell. In total, I had four customers. When I was about to close the shop for the day, I noticed the old box in the corner. One of its drawers was open. I went to close it and remembered seeing it before, when I was five or six. As I got older, I had thought somebody must of bought it and forgotten about it. Curiousity overtook me. The box had a unique design of swirls and circles. It also included gears inside the top drawer. It was fascinating. I closed the drawers and finished closing down shop. My plans for the next day were on my mind. Th e next morning, I woke up to the bright sun peeking through my curtains. Immediately, I got dressed and headed for the shop, eager to get there. As I walked to the front door, it was locked. I thought my grandfather would ve been there already. Instantly, I knew where he was. The word hospital flooded my mind. I opened the door to the shop and the first thing I saw was that same antique box. Once again, its drawers were open. I went to checkShow MoreRelatedThe Coffee Bean And Tea Leaf1485 Words   |  6 Pagesawful. I ve tried it twice now and left both times wishing that I d gotten McDonalds coffee instead. They only offer three options - Light, Dark and Decaf. The Light Blend has little flavor at all, and the Dark blend tastes like they uncovered the secret to burning water somehow. While that is an impressive scientific feat, it doesn t make for a very good morning beverage to start the day off with. The one major positive here is that the environs are comfortable with lots of seating space, theyRead MoreMarketing Capstone4754 Words   |  20 PagesMy wife and I have developed a marketing plan for the opening of a new antique store in our neighborhood. There are three reasons we believe this will be a profitable opportunity. First, we both love antiques, and have learned a great deal about authenticating, pricing and conserving the value of these pieces. Next, we have business experience from our venture in consulting work. And thirdly, one of the major antique stores in our area has ceased operations. Develop a marketing plan for business Read MoreAnalysis Of George Orwell s The Return Of Mr. Charrington Shop 1258 Words   |  6 Pagespiece of literature that consistently uses language structures to create a fluid story. In the passage (93-100), Winston returns to the shop that he had purchased the journal from. He converses with the owner, Mr. Charrington, and views several antiques and the room that is for rent. In Winston’s return to Mr. C harrington shop, imagery and diction is used to masterfully establish the tone and infuse the passage with dejected emotions and intellectual depth unique to 1984, as well as to support theRead MoreCompany Profile: The Ocean Beach San Diego832 Words   |  3 Pagesat sunrise and sunset. However, the main street of business of Ocean Beach San Diego is Newport Avenue. It has antique stores, restaurants, head shops, tattoo and piercing shops, coffee houses, bars, bike and surf shops and international youth hostels. There are a number of schools which are presence at Ocean Beach San Diego, such as Ocean Beach Elementary (K-4 public school), Secret Heart Academy (K-8 Catholic School) and Warmer Walker (A-K public School). There are also multiple churches, publicRead MoreSymbolism In George Orwells 19841349 Words   |  6 Pagessymbol in this book is the secret room in the store. Orwell symbolizes this room as a safe haven. He depicts it as the only area where Winston and Julia can safely think, talk, and do things they are not permitted to do. This is revealed when Thompson says, â€Å"Winston lets a room in an antique shop where he and Julia are able to maintain their affair† (Thompson). Here he talks about how they can keep up their affair that they are not su pposed to have in secret due to the secret room. They think they areRead MoreEssay About Moving796 Words   |  4 Pagessee. It only had one 2 room movie theater, a walmart and some very old and very run down looking stores. Main St. was not like the Main St in Denver, not even close. In Denver Main St. had Victoria Secret, Burlington Coat Factory, Kay Jewelers and so many restaurants you couldnt keep count. However my new Main St. had nothing even comparable to that. All it has is a couple antique shops, a liquor store, a bowling alley and a salon for hair and nails. I had no idea what I just signed myself up forRead MoreThe Short Stories Ideas For Writing A Short Story Essay1097 Words   |  5 Pagesthat will help trigger imaginations in your mind: 1) An abandoned briefcase, a crowded airport, and a bomb squad. 2) An ex-girlfriend, a wife, and Valentine’s Day. 3) An innocent girl, a party invitation, and a cunning boy. 4) A violent father, a secret diary, and suicide. 5) The end of high school, a boyfriend, and a girlfriend. 6) An insolent boss, resignation, and a new job. 7) A new student, bullies, and a suspension. 8) A horoscope, a planned wedding, and a breakup. 9) A group of campers, aRead MoreThe American Furniture Styles2191 Words   |  9 Pagesupfront, but like car shopping, a little information can save you a lot of time and money. Below is a brief overview of some of the major American Furniture Styles. The Federal Period: (1785-1815) This is the earliest period of antiques likely to be found in antique stores, anything that claims it is colonial or earlier is most likely a reproduction. Federal pieces are very popular due to their straight and simple, yet graceful lines. Almost all pieces are in a dark mahogany wood, and fabric is usuallyRead MoreReview Of Mayfair Area 1221 Words   |  5 Pagesin the black granite, subtly ionised swimming pool and holistic spa for reflexology, osteopathy, and Chinese healing therapy. Day Entertainment in Mayfair Bond Street is where the luxury cars are rolling through the streets of London lined with antique dealers, restaurants, and luxury brands for upscale shopping. Your Mayfair Couple Escort will love this. The beautiful Royal Academy of Arts fine arts gallery will impress your London Beauty Model by featuring world-renowned touring exhibits. SavileRead MoreSurveillance and Repression in 19841317 Words   |  5 Pageshis party. Smith beliefs in the existence of a secret brother hood who is plotting the takedown of Big Brother, which he wants to join. Smith is not the only one going against the party’s ideal beliefs, his lover Julia is also against the party. The party makes it almost impossible for society to revolt against them. Smith, however manages to somewhat revolt against the party by committing a variety of crimes. The crimes range from keeping a secret diary where he writes how much hatred he has

Religion And The Ancient Egypt Empire - 1191 Words

The Ancient Egypt Empire held a very fascinating, distinctive culture. Being one of the world s most advanced cultures and creating tons of wealth is what separated them from everybody else. Between the outstanding artwork, teaching methods, and amazing pyramids is what helped this society advance together. No other civilization of the ancient world history has such a popular appeal and none as important as human society and its organization. Fortunately, these Egyptians have made great steps in best keeping which have made studying their culture and society easier than some previous historical eras. Ancient Egyptians were a group of folk who were heavily influenced by religions such as polytheistic beliefs and different rituals focused on the Egyptian society. Also, Egyptians were separated due to genders, developed a strong order, and had very advanced technology/economic field. Religion played a major role on the contributions of religion. Religion was taking so serious that it guided the Egyptian life. Egyptians established a point in their civilization when they focused on peacefulness and richness. The pharaoh was expected to guard the land, be responsible/accountable for declaring laws and many of the pharaohs laws were delegated to a bureaucracy. Within this bureaucracy, it was mainly handled by men, and their level of success was restrained by the degree to which a person promoted order and prosperity within their stewardship Ancient Egypt was structured like aShow MoreRelatedComparing The Egyptians And The Mesopotamians Essay1449 Words   |  6 Pagesthey both relied on agriculture and had many rulers as time went on. We start at Egypt In 3100 B.C and Mesopotamians at 5000 B.C (1). The Nile river was a key place for the start of the Ancient Egyptian empire. Egyptians themselves were located near lower Egypt closeby the Nile Delta. They then slowly moved up around upper egypt. With clear fertile and rich soil, agriculture was most efficient and made the Ancient Egyptians very rich. Mesopotamians also had their own rivers known as the Tigris andRead MoreAncient Egypt : A Dominant Empire1407 Words   |  6 Pages1 Running Head: ANCIENT EGYPT Ancient Egypt: A Dominant Empire Zack Horton Lincoln Charter School October 11th, 2015 Mr. Thomas Honors World History Ancient Egypt’s empire was one of the most dominant of the ancient world. Egypt had several periods of great success followed by a change in Egypt’s power. Along with Ancient Egypt’s culture, they also had an amazingly strong religious system and beliefs. The Egyptian Empire was constantly making advancements and mastering different fieldsRead MoreCharacteristics Of Ancient Egypt1172 Words   |  5 PagesEgypt Essay Payton Manoogian Ancient Egypt Ancient Egypt was an organized civilization because of the important civilization indicators they had- the seven indicators. Government is a part of the seven indicators. Government helped Ancient Egypt be well organized. The government had government officials and workers that worked there. Some jobs of the government were, the pharaoh, the vizier, nomarks, army commander, chief treasurer, and the minister of public buildings. The most importantRead MoreCompare and Contrast Ancient India and Egypt Combined Politics and Religion628 Words   |  3 PagesCompare and Contrast ancient India and Egypt combined politics and religion Through history, religion has shaped civilizations in several aspects. In ancient Indian and Egyptian civilizations it was very strong shaping force in political structures, but both the religious beliefs and the resulting political system were different, just like pharaohs were different from rajas. The way Egyptians and Indians blended religion with politics bears certain similarities. First of all, the central role ofRead MoreThe Early History Of The Western Civilization1344 Words   |  6 Pages5,000 years since the appearance of the first civilizations in the ancient Near East (Instructor, 2016). This history is highlighted by the rise of many different kingdoms and empires each with contributions to modern western cultures. The following essay will describe the Ancient Greece, Ancient Rome and Ancient Egyptians. Ancient Greece (800 B.C. and 500 B.C.) a moderately complex period in the world history. Even though ancient Greece had the most advanced technology, art, and poetry but wellRead MoreAncient Egyptian Slavery745 Words   |  3 Pages Ancient Cultures Ancient Egyptian Slavery In ancient Egypt a slave was defined as person kept in servitude as property of a person or household. In Egyptian society you would keep your civil rights even though you were a slave. In Egypt it was the master’s duties to take care of the slaves and treat them right. Because it was part of the master’s duties at times slaves would have a higher status and better living than free people. In ancient Egypt there were different types of slaves and differentRead MoreAchievements Of Ancient Egypt957 Words   |  4 PagesAncient Egypt: New Kingdom The Egyptian civilization emerged along the Nile River in northern Africa. The ancient Egyptians owed much of their prosperity to this location. Behind the power of the Egyptian empire lay a vast wealth of natural resources. The Nile River provided huge expanses of fertile farming ground that kept Egypt self-sufficient and usually there was abundance of food. MAPS The New Kingdom Egypt is considered the third great era of the Egyptian culture. The two achievements duringRead MoreEgypt And Mesopotamia Similarities984 Words   |  4 PagesPaper 1 In what ways were the civilizations of Mesopotamia and Egypt alike? In what ways were they different? What accounts for these similarities and differences? Mesopotamia and Egypt were the first known civilizations in history. While maintaining separate identities, they still managed to have a vast number of similarities. Differences that go beyond general location were also very prevalent between the two civilizations. One of the biggest similarities between the two civilizations isRead MoreEssay on The Comparative Strength Of Rome1038 Words   |  5 PagesRome, considered by most the greatest empire of the ancient world, stretched from modern day England to Palestine and was more successful than all previous Empires. Romes government, military, economic and civic structures were all superior to those of their predecessors. The Sumerians were the first people to build civilization and attempt empire in the western world. Like Rome, they had a governmental structure,Read MoreSumerian vs. Egyptian Civilizations: Political Structure Religion Society and Culture820 Words   |  3 PagesDescribe the ancient Sumerian and Egyptian civilizations in terms of political structure, religion, society, and culture. Account for the similarities and differences between them. Despite the fact that ancient Sumerian and Egyptian civilizations grew up rather close together, both civilizations evolved in vastly different ways. The influence of geography cannot be underestimated. Although both civilizations were located in what is now the Middle East, ancient Sumerians lived in a constant state

Effects Of Overpopulation On The Planet s Ecosystems

Advancements in science such as medications and vaccines have caused birth rates to surpass mortality rates resulting in overpopulation. According to Population Paradox, an academic article by Mairi Macleod, an evolutionary biologist,â€Å"It took until 1800 for our numbers to reach 1 billion. Now the human population exceeds 7 billion and is set to reach 10 billion by 2085† (Macleod). Overpopulation is having detrimental effects on the planet s ecosystems, which was discussed in the provided stimulus, The Struggle To Govern The Commons by Thomas Dietz. It stated that â€Å"In the absence of effective governance...the environment is in peril from increasing human population, consumption, and deployment of advanced technologies†¦Ã¢â‚¬  (Dietz). After†¦show more content†¦David Cutler who works for the Harvard Center for Population and Development Studies wrote an academic journal titled, The Determinants of Mortality, which stated that â€Å"Life expectancy at birth for our hunter–gatherer ancestors was perhaps 25 years...mortality rates began to drop in many different developed countries such as the Unites States where life expectancy at birth has risen from 47 years in 1900 to 78 years today† (Cutler). Although this only shows an extreme growth in life expectancy in developed countries, life expectancy in less developed countries or LDCs has increased as well just not as rapidly due to medicine not being as readily available. Also, LDCs tend to have high birth rates which contribute to overpopulation. The tremendous rise in life expectancy in most countries is due to the decline in deaths from infectious diseases, becoming apparent due to innovations in medicines such as antibiotics and vaccines. Penicillin, for example, has decreased mortality rates from infections. According to a textbook titled Introduction to Pharmacology, by Mannfred Hollinger with a Ph.D. in pharmacology from Stanford Medical School, â€Å"As the fir st antibiotic, penicillin lead the way to the treatment of microbial disease. Without penicillin, 75% of the people now alive would not be alive because their parents or grandparents would have died

Week Assessment Free Essays

Leading is how a manager gets employees to get their work done to the best of their abilities, influence good work habits, and support the goals of employees for his or her journey either personally or within the organization. How these functions apply to managing others or even yourself in your current or previous job. This student employs the major functions of management in this students current position on a daily basis. We will write a custom essay sample on Week Assessment or any similar topic only for you Order Now Organization is a natural progress in maintaining a good work environment for this student. Others in management struggle with this function, but it is vital in maintaining a daily flow and progress of records for budgeting. Planning for future events, meetings, and time-off for employees is essential to maintaining office schedules and time management. This student maintains the physicians lily, weekly, and vacation schedules so that there are minimal problems with scheduling patient appointments and administrative meetings. Controlling is a new task that this student deals with in minimal measure. This student is the contact person in the office because the office is in transition with management in our office. This student updates the interim manager on the needs and issues in our office on a daily and weekly basis giving her the ability to manage her multiple offices without being onsite. Leading is a natural process for this student. In the past, this student has been the anger of our private practice but, with the transition to being a hospital owned office that role has evaporated to the established management team within the organization. The staff still comes to this student with problems and guidance this student is limited to what this student can do but try to help the staff as much as this student can. The most important role for a health care manager and leader in the diversified health care industry. In the opinion of this student, the most important role for a health care manager is leadership. Managers rely on their staffs to do the duties given to hem So that the manager can focus on Other tasks. It is imperative that staff take on tasks and duties that the manager needs the outcomes of the results for the reports the manager has to submit to higher management. Giving staff duties also helps create an integrated office where the staff feels involved with the management processes that have been unobtainable in past management styles. The most significant aspect related to health care management that you want to gain by taking this class. The most significant aspect related to health care management that this student want to gain from this class is how to use my style of management onto effective leadership. How to cite Week Assessment, Papers

Records Management Activities in Markets †MyAssignmenthelp.com

Question: Discuss about the Records Management Activities in Markets. Answer: Introduction: Since its inception in 1892, Santa Fe Wridgways has continued to build an enviable brand image by setting global benchmarks in commercial and household furniture, equipment and fittings relocations as explained by Santa Fe Wridgways (2011). Currently, the companys financial stability, volume of international traffic, and customer satisfaction has made the organization the most prominent relocation firm in the market (Santa, 2017). The companys mission is to facilitate the movement and relocation of the workers because its offers the best mobility experience (Hall Mu?ller, 2004). The company has come from far and achieved significant milestone through its pioneering spirit. The founder Ernest Wridgways made a great contribution in the company after he managed the first domestic project successfully in 1892 (Santa, 2017). 33 years later, the company made a successful international consignment. Currently, the organization is managing millions of removals across Australia and the globe annually for corporate, government, and domestic organizations. Santa Fe is creating global peace of mind, as it is a leading relocation organization with a strong reputation surpassing standards of customer services. The current positioning of the company is evident in its vision, mission, and values that are directed towards making each customer experience unique and exceptional (Hall, C. M., Mu?ller 2004). Santa Fe is devoted on quality, efficiency, and people. To this effect, when customers trust the company, they put their investment in a sure bet because Santa Fe is the most and largest relocation company. Santa Fe Wridgways, Interdean Relocations and Santa Fe have collaborated to deliver professional solutions across 56 countries in six continents (Santa Fe, 2017a). Through its vision of we make it easy, the company has employed helpful and highly trained workforce by placing them conveniently in its 120 offices around the world as exclaimed by Santa Fe Wridgways (2011). Based on this description, it is evident that the company has taken strategic market positioning that has enabled it to remain the best option for many companies and individual relocating. Its worldwide offices confirm Santa Fes convenience thus making the movement easy. With the strategic location of the offices, the company has found it easy to handle any relocation with care and efficiency. Reputation and brand image The companys global network for every movement required has confirmed its reputation. In fact, the global quality aspect that has seen the firm remain committed to the stringent service ethics, excellent standards and customer-centric approach. As such, the company has made it possible to relocate for every customer (Santa Fe, 2017a). Additionally, the companys brand is evident in its service quality that has seen it set standards in the industry. According to Santa Fe Wridgways (2011), Santa Fe has become internationally recognized brand and many customers envy its reputation for standing out with its excellent services. In Santa Fe, service quality is critical in delivering to the targeted market (Simpson, 2011). Based on the customer reviews, the 5-Star Service is the heartbeat of the market (Santa Fe, 2017). The quality of staff has enhanced the companys reputation because the employees pride on keeping with the latest technology thus adapt to the unique challenges experienced du ring relocation. The Santa Fe offers professional moving services locally and internationally. It has facilitated the movement for over 120 years thus justifying its strength and capacity in the market (Santa Fe, 2016). The Australian company has become the market leader in the removals industry. In achieving this goal, Santa Fe has invested in innovation packing, new technologies, transport solutions, and packaging. The highest authority that can allow the removalists to operate is the Australian Furniture Removers Association and it has approved Santa Fe (Simpson, 2011). Santa Fe boasts of the necessary premises, equipment, vehicles, and trained staff required to complete a professional mobility. The company is fast moving company to use the digital platform such as Facebook and Twitter to communicate with customers. Santa Fe is a professional removalist that boasts of highly trained staff. With these workers, the company has managed to use the correct transporting and packing methods for the precious possessions and furniture of customers (Santa Fe, 2016). In Australia, Santa Fe Wridgways is the only organization that operates over 20 operational branches as found by Santa Fe Wridgways (2011). It has joined hands with Santa Fe Group and other sister companies like Interdean and Santa Fe to offer an excellent moving experience with unique customer service standards. Santa Fe Wridgways has earned market position by proudly relocating corporations, individuals, and families since its inception in 1892 (Santa, 2017). In fact, the company is synonymous with mobility and moving. Many customers have trusted this company with their products. Santa Fe Wridgways boasts of efficiency, people, quality, and respect. This has helped the organization to confirm its ability to grip in the market. Its vision and values support people, quality, and efficient that it has enhanced by performance in various areas such as health and safety, occupational health, customer feedback, claims incidence, and continued improvement process (Santa Fe Wridgways, 2011). The companys pricing strategy is high modest. This has kept off the potential customers out of the product because the firm moves the product at a high price. Greater risks and perceived uncertainty Relocation from one country or location to another carries various risks. As a result, the company has to compensate the customers for damages and destruction of property. The company has core service segments referred to as the five star services (Santa, 2017b). These segments include relocation service, moving services, records management, visa and immigration, and real estate and home search segments (Hyndman-Rizk, 2011). The segments entail corporations, direct consumers, government departments, law firms, moving companies, and relocation management companies. Under this market segment, the corporate clientele form the foundation of the companys success. In this segment, Santa Fe has focused on cutting total spend and costs by reducing operational or administrative expenses (Hyndman-Rizk, 2011). It prefers the regional provider or single supplier relationship. However, in this segment, the quality is assumed as the procurement process drive the decision making process. Santa Fe is pulling all resources to its success by offering the best to different market segments. Based on the talent mobility segmentation, it has focused on four market segments. The segment primarily focuses on succession management and corporate-led career pathways. Santa Fe is a company that enhances the movement of customers. The strategic business leaders are a segment who primary driver is business-led career resource deployment and planning. The filling mission is for these leaders to seek swift and fast movements. Given the critical roles of the strategic business leaders, they are almost mobile (EAC, 2012). Therefore, they are seasonal executives who need a removanist like Santa Fe. Seasoned Technical Experts are known for providing specialized and technical expertise and resources to help in filling the local gaps (, 2014). The seasoned technical experts are also mobile, and they keep moving from one place to another where their skills are required (Santa Fe, 2017a). Therefore, the company focuses on addressing their movement problems by assisting them to relocate. With increasing global talent mobility, the students and other scholars seek opportunities abroad. Santa Fes geographical coverage has enabled it serve this customer group because it confirmed to be reliance and cost efficient (Disclaimer, 2017). The segment is high development value market for Santa Fe. The potential talents seek international learning opportunities and experiences to allow them grow. They thus go abroad to learn and develop their skills to become future leaders. This market segment requires the facilitation process that Santa Fe has stood to accomplish. It assists this segment to relocate to their new home swiftly with their luggage. Generation Y and millennial are important market segment that no company can ignore. Santa Fe views them as low primary driver segment because they facilitate employee-initiated requests (Santa Fe, 2017c). Sometimes the employers request their employees to take up international duties to fulfil their business and personal duties. The company has recognized the need to help these people relocate. As such, Santa Fe has targeted this low market segment. Relocation management companies This company has targeted these also important customers for decades. Through this segment, Santa Fe has managed to address the international and U.S domestic relocation. It has further maximized its increased geographical expansion to achieve exceptional global footprint thus meet the client demand. With the increasing demand for moving and relocation services, Santa Fe has opted for service providers thus outsourcing the administrative challenges. Recently, the company has received increased regional requests for the record management services from corporations. This is because; many companies want to cut the number of suppliers thus save resources. To this effect, Santa Fe has stood up to be the solution as it has attained service consistency procedures. The business has also complied with both internal and external provisions that involve meeting the quality standards and operating transparently (Santa Fe Group, 2014). As such, the corporations have trusted Santa Fe. Among the corporate clientele in this segment, are hospitals, multi corporations, accounting firms, financial and banking institutions, and insurance and law firms. This segment is responsible for visa processing, compliance, industry updates, tracking and renewal services, and work permits (Santa Fe Group, 2014). Customers who require these services will see solace in Santa Fe. Real Estate and Home Search Segment The section serves different customers as well; especially clients who are involved in deposit recovery, home search, tenancy management, checking/out support, and lease negotiations. This segment is also important to the organization because many people including businesses, academicians, and volunteers seek local, domestic, and international moving, insurance and storage (Santa, 2017). Some clients would seek for private car, pet, and motorcycles to be moved. The solution lies with this company. The companys growth potential is indisputable. However, its current growth strategy is threatening its ability to expand. It must understand that customers need quality services across the world. The only way it can meet their expansion is through operating an integrated marketing strategy (Wirtz, Chew, Lovelock, 2013). As many people seek international travels, such as students, the company needs to increase its networks to serve the new market segments. By expanding its network, the company will maximize the opportunities available in the market. The business should also invest in the future geographic expansion opportunities and portfolios. Since the company has also depended on marketing and franchise network structure for years, the firm needs to leverage its single ownership structure. Unfortunately, the fierce competition in the market could be a concern that the company should act on immediately (Disclaimer, 2017). For instance, many moving companies are establishing in different destination thus eat into Santa Fes market share. Competitor analyse Based on the positioning map above, it is evident that competitive forces are inevitable in the market. Most of the companies, however, operate in the local and regional markets. With the cross border dynamics becoming a reality, Santa Fe will have to review its strategies to remain relevant to the market (Ngan Chan, 2012). For example, internal cooperation, Alfa fleet, and third party haulage present a significance threat to Santa Fe. This is because; these competitors are focusing on the affordable and high value services. The company must respond swiftly and make appropriate adjustments to the expectations of customers. The visa processing at the Santa Fe offices is always efficient and effective. The efficiency has always given the company an edge in Australian market as indicated in the service blueprint diagram below: The visa application process is complicated and requires ample time. Santa Fe is committed to serving this goal by doing for the client. Depending on the visa type, the process can be achieved. However, the waiting time leading to the service at Santa Fe was worrying. It caused many frustrations because of the snail-paced at which people are served. Analysis of Customer Service Strategy Santa Fe has used business model that is customer-centric based on the innovation philosophy. This strategy has seen the company have a direct control of its service delivery. Santa Fes business model has also allowed the company to have a direct control of its customer relationships. The organization believes this strategy can allow it to achieve high margins (Dunod, 2016). As such, it has remained possible for the company to control its destiny. Through the vision of, we make it easy and innovative strategy have defined its business model. Similarly, the company has engaged in an aggressive business development initiatives to remain relevant to the market needs. Therefore, firm has thus pursued its values founded on safety, people, efficiency, and quality. Santa Fe and its sister companies guarantee customers exceptional service standards that is founded on quality efficiency, and people. However, no strategy made by human has ever been perfect. Despite the companys values showing its mission, it had failed some customers (Santa Fe Group, 2014). Through the new feedback mechanisms, the affected customers lodged complaints to the quality assurance department because the delivery damaged its products during the relocation. Analysis of Physical Evidence (Servicescape) The company uses vehicles to carry the household items and furniture. This strategy was essentially effective because the vehicles or carriers are fixed with relevant machines to handle the items (Santa Fe Group, 2014). The vehicle is fixed with comfortable front seats that customers can rest while waiting for the companys employees to relocate the household valuables and furniture. The Bitners servicescape provides a holistic and environment understanding of the companys operational environment as indicated below. Based on the Bitners framework, it is evident that various servicescape can influence employee and customer behaviours (Bitner 1992). Similarly, the action and behaviour will be justifiable depending on the reactions to the servicescape as explained by Reimer and Kuehn (2005). Nevertheless, in case of Santa Fe, some dimensions are critical for the performance of the organization because they influence service providers and high-end market value consumers. Moving to a foreign country could be tempting and challenging because it is a temporary migration. To this effect, the company needs to offer the best services to attract the targeted customers. Given the reputation of this organization, the services provided could break or make the business. Therefore, the package and the level of professionalism of its staff are important. The frustrations of some clients relate with the processing of visa. For example, when an individual is moving into Australia, the companys staff should help to process the visa and coordinate the mobility of the most important items or documents to the new home. A delay in the processing of visa is an issue that no client can take lying down. It a problem that can completely stall further operations and activities of the customer. Therefore, such issues require proper redress to avoid losing customers to rival groups. The poor service delivery had to be reported to companys quality assurance department for a swi ft action (Santa Fe Wridgways, 2017). The physical environment, especially the reception and waiting room is loathsome. The waiting area is squeezed and the chairs are weak that can rarely accommodate the huge-build individuals. This is unfortunate for clients who had to stand for over three hours waiting his visa processing. Therefore, the swift action to at least consider the fatty people to be accommodated in the waiting room is important (Debata, 2011). The company also boasts of a highly trained and competent staff. Conversely, the one who served the client never matched the value, mission, and vision of the organization. For instance, the staff was on phone throughout the stay, yet the client was kept waiting for a services that could be handled within a minute. Therefore, reporting such complaints are worth because they make Santa Fe strong. Recommendations The poor quality services can put the company into disrepute. Since the organization has built its image based on high quality service deliver, the staff must comply with companys core values that include people, quality, and services (Symons, 2010). Therefore, the relevant quality assurance officer must take swift action to resolve the impasse that discomfort clients. For example, replacing the holding chairs at the waiting area with new furniture will accommodate the fat customers. Competition is an urgent problem that the company must address immediately. Although the firm may have the least control of the situation, it can intensify its expansion strategy to invade emerging markets thus counter the pressure in the congested markets. Santa Fe should also consider serving the low-income market earners (Symons, 2010). For several years, it has served the high-value market, such as corporations, business leaders, top researchers, and millennial volunteers. It should thus offer location services to meet the low-end customers. Without a doubt, Santa Fe has affirmed its potential to outsmart rivals in the market and it should continue expanding its network to make a different. It remains a long-term obligation for it to invest in partnership as a strategy to enter new global markets at manageable rates. Conclusion The 120-year old company is a brand that everyone intends to be associated with. Many customers trust the company with various services including the five star services, such as relocating, moving, removing services to any consumers in the market. Following its acquisition of Santa Fe Group, this company has built an indisputable brand image because it has set global benchmarks in commercial furniture household, fittings, and equipment relocation. Because of its journey of transformation, the company has been ranked among the best end-to-do global mobility. For the company to remain relevant to the market, it has to address the challenges it has recorded in the course of operation as analysed in this article. References Bitner, M.J. (1992). Servicescapes: The Impact of Physical Surroundings on Customers and Employees. The Journal of Marketing, 5771. Debata, B. R. (2011, Nov 25). Servicescape. SlideShare. Retrieved 8 May 2017, from https://www.slideshare.net/BikashRanjanDebata/servicescape Disclaimer. (2017). About Santa Fe Wridgways. Retrieved 8 May 2017, from https://www.wridgways.com.au/about-santa-fe-wridgways/ Dunod, M. (2016, Oct 24). Santa Fe Opens in Kenya. Santa Fe. Retrieved 8 May 2017, from https://www.santaferelo.com/news-and-blog/Santa-Fe-Opens-in-Kenya EAC. (2012). EAC Annual Report 2012. Retrieved 8 May 2017, from https://files.shareholder.com/downloads/ABEA-4AIUSN/0x0x638945/aedcadad-dd03-441b-a4b2-5cb710f76372/EAC_Annual_Report_2012.pdf Hall, C. M., Mu?ller, D. K. (2004). Tourism, mobility, and second homes: Between elite landscape and common ground. Clevedon: Channel View Publications. Hyndman-Rizk, N. (2011). My Mother's Table: At Home in the Maronite Diaspora: A Study of Emigration from Hadchit, North Lebanon to Australia and America. Newcastle upon Tyne: Cambridge Scholars. Ngan, L. L.-S., Chan, K. B. (2012). The Chinese face in Australia: Multi-generational ethnicity among Australian-born Chinese. New York, NY: Springer. Reimer, A. Kuehn, R. (2005). The Impact of Servicescape on Quality Perception. European Journal of Marketing, 39(7/8), 785-808. Santa Fe Group. (2014). Annual Report 2014. Retrieved 8 May 2017, from https://www.euroinvestor.dk/pdf/cse/2015/02/13114156/EAC%20Annual%20Report%202014.PDF Santa Fe Wridgways. (2017). Removalists Albury. Retrieved 8 May 2017, from https://www.wridgways.com.au/interstate-removalists/albury/ Santa Fe. (2011b, Jun 1). Investor Meeting on MRS. Retrieved 7 May 2017, from https://files.shareholder.com/downloads/ABEA-4AIUSN/0x0x541103/fd06c515-24cd-4dc6-8f1b-4976a4c7a696/EAC%20Investor%20Meeting%2001Jun11_WEB%20presentation.pdf Santa Fe. (2016, Aug 1). Santa Fe Group Sells the Records Management Activities in 10 Markets to Iron Mountain. Media Press Release. Retrieved 8 May 2017, from https://www.wridgways.com.au/media/ Santa Fe. (2017a). Global Visa Migration Service. Retrieved 7 May 2017, from https://www.santaferelo.com/visa-and-immigration/visa-for-hong-kong Santa Fe. (2017c). Top 7 Cities to Launch A Start-up Revealed. Retrieved 8 May 2017, from https://www.wridgways.com.au/7-cities-startup-office-removals/ Santa. (2017). Five Star Service. Retrieved 8 May 2017, from https://www.wridgways.com.au/about-santa-fe-wridgways/customer-reviews/ Santa. (2017b). Enjoy Five Star Service with Australias Most Trusted Local, Interstate, and international removalists. Retrieved 6 May 2017, from https://www.wridgways.com.au/ Simpson, A. (2011). Santa Fe Wridgways. Australia Business Review. Retrieved 8 May 2017, from https://www.businessreviewaustralia.com/company/326/Santa-Fe-Wridgways Symons, D. (2010, Sept 21). Santa Fe Ready to Move on Wridgways Offer. The Sydney Morning Herald. Retrieved 8 May 2017, from https://www.smh.com.au/business/santa-fe-ready-to-move-on-wridgways-offer-20100920-15jt1.html Wirtz, V., Chew, P., Lovelock, C. (2013). Essentials of Services Marketing, Second Edition. Pearson.

Human Resource Planning and Employee Relations

Question: Discuss about human resources planning and employee relations? Answer: 1. Importance: Accurate record keeping is an essential requisite for the success of any business organization. Record keeping is a potent tool of management. Thus, giving due importance to record keeping is essential. Many entrepreneurs invest lots of capital in their business but fail to realize the importance of records keeping. Profit maximization is the main aim of a business organization (www.smallbusiness.qld.gov.au, 2015). They aspire for maximum returns to receive from their investments, and to preserve records is very much part of the equation. Consequences due to lack of record keeping: Without records, business operations cannot be assessed. Without records the performance of employees cannot be determined. Records are pre-requisite for preparing financial statements like assets liabilities, profit loss, income statement, expenses, projection of cash flow which in turn induces good relation with banks. Lack of data can induce overpayment of taxes as well as underpayment of taxes. Rationale for record keeping: Maintaining employee records is necessary for the following: Maintaining records helps in enabling to control cash inflow and cash outflow in a business. Maintaining records helps in knowing how much is spent and owed for goods and services. Maintaining records helps in knowing which products are helping in earning profits and which induces loss. Maintaining records helps in knowing how much cash is in hand. Maintaining records helps in knowing how much cash is tied up as stocks. Maintaining records helps in knowing the actual expenses. Maintaining records helps in knowing the overheads. Maintaining records can help entrepreneurs or business house to access the financial status of their business at any point of time. Maintaining records can help in comparing financial status with the previous years. Maintaining records assists the entrepreneur or business organizations in preparing their financial statements in a quick manner with accuracy. Maintaining records can measure the performance of business in accordance to what was being projected in the plan of business. Maintaining records can help in providing information about management in basing decisions about the business. Maintaining records helps in saving effort and time. Maintaining records helps in accessing how much tax is required to be paid by a business organization or an entrepreneur. Maintaining records provides information and details which is valuable for sales in future of the business organization or the entrepreneur. Maintaining records can help in quickly accessing the problem areas and offers remedies for the problems. Maintaining records help banks to gather information about a business organization or an entrepreneur. Maintaining records helps in keeping track of costs incurred for the employees of a business organization or employees of the entrepreneur. Maintaining records helps in accessing the performances of the employees. Maintaining records helps to detect thefts in the organization. Maintaining records helps to know the gross and net profit of a business. Maintaining records helps in increasing the chances of operations in business. 2. Formal documents are those which are mostly used for business purpose or office purpose. Formal words and formal language is used in this kind of document. Example is business e-mail. E-mail is used for day to day job activities of an employer. It is a proof from where data can be extracted about an employees attendance, transaction, leaves applications etc. Informal documentation uses light words and informal languages that are not recorded. Example e-card (congratulatory) sent to colleagues on their promotion. Employers can be protected by documentation in the sense that an employer can decide pay hikes, promotions, and terminations, disciplinary actions based on these documents as because the foundation stone of documentation is legal and government mandated elements. 3. Termination is a process of dismissing or releasing a worker of an organization with his will or without his will. Legal risks are inherent in dismissing or releasing an employee. For this, employers sack employees on behavioral ground after undergoing a counseling and disciplinary process which is progressive. Employees can seek time for correcting their behaviour through process of counseling and prevent themselves from termination. 4. Challenges faced by health care leaders are: Providing equal opportunity to all: Providing equal opportunities to all the healthcare workers is an ethical problem faced by healthcare leaders (Maqsood Khan, 2015). Treatment should be equal for all. Being well known does not imply special treatment will be given to that person. All patients should be treated equally. Employee behavior: Behavior of employees affects both the internal environment and external environment of a business. Behavior leads to retention of patients or attrition of patients. Need for ethics: Ethics is needed for proper functioning of an organization. Ethics are inborn and cannot be taught to the employees 5. An effective succession plan is required for the development of an organization. Identifying needs and objectives. Gathering information. Preparing Analysis. Developing an action plan. Implementing the plans. Monitoring the progress. 6. Unionization is required for perfect running an organization. Union is a bridge between the management and the employees. Unionization has both advantages and disadvantages from the management as well as the employees point of view. Both management and the employees, working under the same organization is benefited by the presence of the union. Union can do judgment about situations. Union can also help in arbitration when it is deemed compulsory due to unrest in the organization. The advantages are: Employees get job security due to unionization They can ventilate their complaints or grievances about the management through the union. Union fights for healthy working conditions of the healthcare workers. They ensure a safe, congenial and bonhomie working conditions. Employees can benefits like bonuses, health benefits, paid vacations with the help of union. Management can come to conclusion with the help of unions when any dispute arises with the healthcare workers. Unionization help in collective bargaining i.e. equal rights. The disadvantages are: Lockouts, picketing, strikes by employees with the aid of union can affect the days financial status of the company. Management may lose money due to non-production of work. Strikes may be boomerang on part of the organization as it may lose its existing customers or future prospective customers. If the conditions of a business change, the contracts with unions are hindrances for these changes. Unions can at times create dispute between the management of the organization and the employees of the organization. Unions encourage employees to demand for high wages which may not be feasible on part of the management. Human resource control may decrease due to unionization. People in the union are not judged based on their merit or productivity. Seniority and experience may not gain promotion due to union arbitration. 7. Organization changes according to time with technological leap frogging. Human resource management lays emphasis mainly on the human resources. As human capital brings the strategic changes, thus, HR can help as a strategic partner. If any strategic decisions are taken; each units of the business organization shall take a few years to implement it (Saez, 2015). HR helps in deciding the key skills and people required for the change. HR acquires staff according to their skills. Thus, HR knows better what strategy plans is fit for which employees. The role of Hr in strategy implementation is very high. It may be noted that, the strategic implementation planning activities are related to learning and growth of the employees of the organization. References Maqsood Khan, D. (2015).HR as a Strategic Partner: A Critical Review.Macrothink.org. Retrieved 8 June 2015, from https://www.macrothink.org/journal/index.php/ijhrs/article/viewFile/5129/4125 Saez, A. (2015).Advantages Disadvantage of Labor Unions.Business Entrepreneurship - azcentral.com. Retrieved 8 June 2015, from https://yourbusiness.azcentral.com/advantages-disadvantage-labor-unions-3553.html www.smallbusiness.qld.gov.au,. (2015).The importance of record keeping. Retrieved 8 June 2015, from https://www.ajml.com.au/downloads/resource-centre/references/operational-management/The%20importance%20of%20record%20keeping.pdf